Understanding the principle of the reverse charge, the role of VIES and how your Luxydrive subscription is billed depending on your country.
In B2B transactions between European Union member states, VAT is not always charged by the provider: it's often the business customer who self-declares it in their own country. This is the mechanism known as the "reverse charge". It saves the seller from collecting foreign VAT and the buyer from fronting a tax they would then have to reclaim.
The reverse charge only applies if the business customer has a valid intra-EU VAT number. VIES (VAT Information Exchange System) is the European service used to check that validity. A valid, verifiable number is the condition for applying the reverse charge: without it, local VAT remains due.

The Pro subscription is billed through Stripe, with an invoice generated on each payment. As Luxydrive is established in Luxembourg, Luxembourg VAT of 17% applies by default. If you are a company from another member state with a VAT number valid in VIES, the intra-EU reverse charge applies and your invoice is issued without Luxembourg VAT.
Everything comes down to your Pro account: enter your company and your VAT number, which is verified through VIES. An accurate, active number guarantees compliant billing and the application of the reverse charge when you're entitled to it. Check that the legal name and the declared number match, to avoid any rejection.
This article explains the billing of your subscription and the broad principles of the intra-EU reverse charge. It does not constitute tax advice and does not cover VAT on the sale of the vehicles themselves (margin scheme, new or used vehicles, cross-border sales), which follows its own specific rules. For your own situation, talk to your accountant.
If you are a company from another member state with a VAT number valid in VIES, the reverse charge applies and the invoice is issued without Luxembourg VAT. Otherwise, Luxembourg VAT of 17% applies.
In your Pro account, in the company section. The number is verified through VIES; a valid number is the condition for applying the reverse charge.
Yes. The subscription is managed through Stripe and each payment generates a downloadable invoice from your account.